TechTouch Asia

Tencent Cloud, the cloud business of global technology company Tencent, is in a leading position in the communications platform as-a-service (CPaaS) market across the Asia-Pacific region, includingChina. According to Gartner's Market Share: All Software Markets, Worldwide, 2023 report, Tencent recorded total revenue of US$559 M, showcasing the highest growth rate globally at 21.8%. With the rapid development of information and communication technology, CPaaS has gradually become a key component of enterprise IT strategies. CPaaS offers flexibility and connectivity, enabling businesses from various industries to adopt cloud communication solutions for scenarios that require reaching end-users, such as contact centres and marketing. This adoption of CPaaS not only enables companies to innovate their operations, but also expedites their journey towards digital transformation. Acceleration of enterprise digitalisation  Tencent Cloud has been deeply involved in the CPaaS field for many ...

Darussalam Assets (DA), which owns and manages several of Brunei’s government-linked companies, has become one of the first customers in Asia Pacific & Japan (APJ) to leverage SAP Business AI in an existing SAP solution. SAP Business AI is built into the SAP applications that power critical business processes. It comprises a range of AI innovations that have been developed using extensive industry-specific data and deep process knowledge, all created using responsible AI practices. On 1 January 2024, DA turned to SAP’s latest AI innovations to enhance its SAP SuccessFactors setup, first deployed in 2019. DA uses SAP SuccessFactors to manage over 9,000 employees in the DA Group of companies. Its portfolio currently boasts 30 subsidiaries and 14 sectors — including telecommunications, agribusiness, healthcare, education and power utilities. Since adopting SAP SuccessFactors , DA has integrated and streamlined its talent management operations, including recruitment, learnin...

Zoom Video Communications has made post-quantum end-to-end encryption (E2EE) globally available for Zoom Workplace , specifically Zoom Meetings , with Zoom Phone and Zoom Rooms coming soon. The launch of the new security enhancement makes Zoom the first unified communications as-a-service (UCaaS) company to offer a post-quantum E2EE solution for videoconferencing. At some point, quantum computers are expected to be able to read data encrypted with today's technology. According to Zoom, attackers may have the ability to capture encrypted network traffic now, with the intent to decrypt it later when quantum computers become more advanced — a scenario often referred to as “harvest now, decrypt later”. While quantum computers with this capability are not yet generally available, Zoom has taken a proactive stance by upgrading the algorithms designed to be able to withstand these potential future threats, the company said. “Since we launched end-to-end encryption for Zoom Meetings ...