TechTouch Asia

Apex Steel, one of Australia’s largest privately-owned steel manufacturers, has digitised its warehouse and shop floor operations with mobile computing, barcode scanning and printing solutions from Zebra Technologies.  For more than 30 years, Apex Steel has built its reputation on service and reliability across its national network of more than a dozen sites. The company provides a wide range of steel products to various industries, differentiating itself through superior customer service and dependable delivery.  Facing challenges from a legacy paper-based system that led to inaccurate stock counts and fulfilment delays, Apex Steel turned to Zebra to protect the customer experience that sets it apart. To modernise its operations, Apex Steel deployed a solution including  Zebra’s MC9 series ultra-rugged mobile computers,  ZT400 series industrial printers, and  DS3600 series ultra-rugged barcode scanners. The project was executed in partnership with Zebra registe...

The Singtel Group has adopted Sierra , a conversational AI platform, to enhance its customer engagement experience across the group. This is in line with its commitment to elevating its services and providing more value to its customers.  The collaboration started late January with a pilot involving Singtel Singapore’s customer care ecosystem, in particular its AI assistant Shirley . More natural, conversational and prompt functions were incorporated into Shirley to enable customers to independently resolve queries and complete transactions with ease.  Shirley is designed to understand local expressions and colloquialisms, including Singlish, enabling more intuitive and relatable interactions for customers in Singapore. Singtel is working on adding more languages to its capabilities to connect better with the local communities.  Ng Tian Chong, CEO, Singtel Singapore, said: “Putting our customers first has always been at the heart of what we do. The deployment of ag...

Fastly, a global edge cloud platform provider, has found that AI-first businesses – those integrating AI into key processes and offerings from the outset rather than as a secondary enhancement – are hurtling towards a cybersecurity crisis. According to Fastly's 4th annual Global Security Research Report , failing to modernise security in step with AI’s rapid expansion across IT infrastructure can cause problems. The AI-first businesses report taking nearly seven months on average to fully recover from cybersecurity incidents, 80 days longer than businesses that do not identify as AI-first. The implications of this nearly three-month delay are significant in today’s real-time economy, Fastly said. The financial toll of a cybersecurity incident for AI-first businesses exceeds that of non-AI-first businesses by more than 135%. This increased financial impact reflects both the longer recovery timelines and a higher rate of AI-specific compromise. In fact, nearly half (44%) of AI-f...

Source: NVIDIA. NVIDIA is deeply involved in the IndiaAI Mission . NVIDIA technology is supporting the IndiaAI Mission, a government effort that’s infusing India’s AI ecosystem with over US$1 B to bolster the nation’s compute capacity and foster the development of sovereign AI datasets, frontier models and applications. The mission manages AI education, startup innovation and frameworks for trustworthy AI as well. Under the IndiaAI Compute Pillar , the nation is building out its AI cloud offerings with systems including tens of thousands of NVIDIA GPUs. NVIDIA is collaborating with cloud providers to deliver advanced AI factories to meet India’s needs for AI compute: - Yotta, a hyperscale data centre and cloud provider, is building large‑scale sovereign AI infrastructure for India. Branded as Shakti Cloud, the infrastructure is powered by over 20,000 NVIDIA Blackwell Ultra GPUs. Yotta's campuses in Navi Mumbai and Greater Noida deliver GPU‑dense, high‑bandwidth AI cloud services on...

Yangtze Optical Fibre and Cable (YOFC) will be launching its hollow-core fibre (HCF) solutions at MWC Barcelona 2026.  According to YOFC, HCF is a key transmission technology supporting next-generation AI computing networks.  "Artificial intelligence is profoundly reshaping the global industrial landscape, placing unprecedented demands on ultra‑high‑speed, ultra‑low‑latency optical connectivity. As a premier global platform for mobile communications and digital technology, MWC provides a vital window to showcase cutting‑edge innovations and deepen international collaboration," said Zhuang Dan, Executive Director and President of YOFC. "We believe that advanced optical connectivity not only drives the efficient flow of computing power and data but also contributes to the development of the digital society, connecting us to a more inclusive and sustainable future. YOFC looks forward to working with global industry partners to co‑create a smarter, greener, and more efficien...

ZaiNar has announced commercial availability of its 5G positioning technology, the first 5G location system that operates entirely independent of device makers.  By using the network as a sensor, ZaiNar's technology delivers sub-10 cm accuracy at ranges up to 1.5 km. The network-side solution uses existing connectivity signals that devices already transmit, requiring no software on user devices, no dedicated positioning hardware, and consuming zero additional battery.  Operating on as little as 10 MHz of spectrum, ZaiNar is the only 5G positioning system that works on bandwidth-constrained private 5G and low-power 5G Internet of Things (IoT) networks, environments where location services can be worth more than the connectivity itself. "5G's killer app has finally arrived, and it's not theory, it's deployed," said Daniel Jacker, CEO and Co-Founder of ZaiNar.  "We're proving sub-10 cm accuracy in real-world deployments across healthcare, construction, l...