TechTouch Asia

Singapore’s Immigration & Checkpoints Authority (ICA) and the Home Team Science and Technology Agency (HTX) have picked IDEMIA technology for its Automated Border Control System (ABCS). The ABCS will be used when travellers pass through the country’s air, land and sea checkpoints. IDEMIA previously worked on automated gates for immigration clearance at Changi Airport in 2017, and went on to equip other Changi Airport terminals as well as the Woodlands and Tuas land checkpoints with automated gates. IDEMIA will be deploying its Augmented Borders Suite along with new front end technologies, including ID-Look devices and associated digital processing.

Veeam Software , the modern data protection provider, announced a new Veeam Data Platform back in February this year. The company recently highlighted the advanced data security, recovery and hybrid cloud capabilities of the new platform in Singapore. Businesses are facing a more complex world with cloud-based backups, rarely-updated recovery plans, and ransomware attacks, shared Lester Yong, a System Engineer with Veeam. With Veeam, customers enjoy instant, granular and orchestrated data recovery. "Business continuity is getting harder," he said at a Veeam event in Singapore. "The challenge is staying in control of your data." The Veeam Data Platform , which includes Veeam Backup & Replication (VBR) v12 , delivers t he three key requirements to keep a business running: data security, data recovery and data freedom to backup and use data from anywhere without platform or cloud lock-in, Veeam said.  Secure backup and fast, reliable recovery functionality is a...

Businesses in Asia-Pacific could find themselves vulnerable to attack via HTML attachment, according to the most recent Threat Spotlight from Barracuda, a provider of cloud-enabled security solutions. After analysing millions of messages and files scanned by Barracuda’s security technologies globally, the company has found that as the proportion of malicious files sent as HTML attachments has doubled in less than 12 months. The new report shows how in March 2023 just under half (45.7%) of all HTML attachments scanned by Barracuda were malicious, more than double the proportion (21%) reported in May last year. HTML stands for Hypertext Markup Language and is used to create and structure content that is displayed online. It is also used in email communication – for example in automated newsletters, marketing materials, and more. In many cases, reports are attached to an email in HTML format (with the file extension .html, .htm or .xhtml, for example). Attackers can successfully levera...

Salesforce, the global customer relationship management (CRM) provider, has announced Slack GPT , a new conversational artificial intelligence (AI) experience natively integrated into Slack that will transform how work gets done. Slack GPT will deliver the ability to use generative AI app integrations, different language models, and the power to tap into secure customer data insights from the Customer 360 and Data Cloud . It will also work with Einstein GPT * to unlock the power of CRM and conversational data. Examples include: - Slack GPT for Sales : Sales teams could auto-generate account channel summaries, customer recommendations, and prospect messages. - Slack GPT for Service : Service agents could solve cases and respond to customers faster with AI-generated solutions and responses, and auto-generate case summaries to share team knowledge in channels and canvases. - Slack GPT for Dev/IT : Developers could instantly auto-scan channel activities and summarise root cause anal...