TechTouch Asia

LogRhythm , the company powering today’s security operations centers (SOCs), has discovered that 93% of security professionals lack the tools to detect kn own security threats, while 92% state they are still in need of the appropriate preventative solutions to close current security gaps. It also found that 75% of security professionals now experience more work stress compared to two years ago. The results come from its report*, The State of the Security Team: Are Executives the Problem? , which is based on a global survey of more than 300 security professionals and executives to understand the root causes of the stress under which security teams operate, obtain feedback on the ways in which it could be alleviated and the best paths to remediation. “Now, more than ever, security teams are being expected to do more with less leading to increasing stress levels. With more organisations operating under remote work conditions, the attack surface has broadened, making security at scal...

NVIDIA delivers the world’s fastest artificial intelligence (AI)-training performance among commercially-available products, according to just-released MLPerf Benchmark s. This is the third consecutive - and strongest showing - for NVIDIA in training tests from MLPerf , an industry benchmarking group formed in May 2018. NVIDIA’s new DGX SuperPOD, built in less than a month and featuring more than 2,000 NVIDIA A100 GPUs, swept every MLPerf Benchmark category for at-scale performance among commercially-available products. The A100 Tensor Core GPU demonstrated the fastest performance per accelerator on all eight MLPerf Benchmark s. For overall fastest time-to-solution at scale, the DGX SuperPOD system, a cluster of DGX A100 systems connected with HDR InfiniBand*, also set eight new performance milestones. The MLPerf Benchmark s — backed by organisations including Amazon, Baidu, Facebook, Google, Intel, and Microsoft — constantly evolve to remain relevant as AI itself evolves. The...

Genesys , a global provider of cloud customer experience and contact centre solutions, has expanded its Microsoft partnership with a new, native integration, allowing contact centre agents to collaborate with any employee using Teams . Microsoft Teams and Genesys Cloud, a public cloud contact centre platform, now give employees a more connected, intuitive and productive experience. Instead of toggling between different systems on multiple devices to get in touch with others, contact centre employees can call them using Teams from within Genesys Cloud. When agents need to consult with a subject-matter expert outside of the contact centre, they can use the integrated directory, search and presence features to find the Teams user with the right expertise from within their Genesys Cloud desktop. They can determine availability and collaborate in real time with a single click. This facilitates teamwork, knowledge sharing and results in faster resolution for customers. “We are thrilled t...