TechTouch Asia

There's a new enterprise challenge keeping CIOs up at night: how to give agents what they need to do that works reliably, securely, and at scale. Salesforce's answer is the Enterprise AI Harness, a trusted foundation around AI that brings together what agents need to understand the business, reason and plan, take action, and operate within enterprise controls, without companies having to build and manage those capabilities separately for every agent or AI experience. The driving force behind the  Enterprise AI Harness  is the fact that no single system has the complete answer to seemingly simple customer questions such as “Can we fulfill this order today?” - Customer relationship management (CRM) knows the customer and the relationship.  - Enterprise resource planning (ERP) knows inventory and fulfillment.  - Contracts contain commitments and entitlements.  - Analytics provides business definitions.  - Policies determine what can be promised.  - Pr...

- Dell AI Data Platform, the data foundation of the Dell AI Factory, expands with new data orchestration and storage capabilities  - Unified Semantic Layer and Enterprise Knowledge Graph give every application and agent the same trusted view of enterprise data   - Dell AI Data Platform shortens the wait between question and insight with accelerated data processing that processes data nearly 4x faster on average than CPUs alone    Dell Technologies has expanded the Dell AI Data Platform so AI systems deliver better answers, cost less to run and reach production faster, giving applications and agents trusted, current context from a company's own data.  According to Dell, the model isn't the bottleneck to achieving enterprise scale for AI in the majority of cases. The data is. A company's most useful information sits in files, databases, cloud services and systems across multiple sites. Most of it was created long before anyone expected an AI agent to read it. It ...