TechTouch Asia

TeamViewer, a global provider of remote connectivity and workplace digitalisation solutions, has announced the integration of its enterprise augmented reality (AR) platform, Frontline, with the SAP Extended Warehouse Management (SAP EWM) application. With TeamViewer Frontline Augmented Reality, an SAP-endorsed app from TeamViewer and part of SAP’s industry cloud portfolio, customers can further enhance their logistics processes in SAP EWM and empower their workforce with AR-based vision picking that helps to increase productivity and create more efficient processes across their entire warehouse and logistics operations. Stefan Krauss, SVP, GM Discrete Industries and Energy & Natural Resources at SAP, said: “The effects from the recent disruptions in the global supply chain have been felt by almost everyone. Companies who have adapted the quickest have deployed agile warehouse management applications like SAP EWM, enabling them to rapidly adjust to external shocks and respond to dem...

Vietnam Technological and Commercial Joint Stock Bank ( Techcombank ), one of Vietnam’s leading commercial banks, has signed a multiyear agreement with Salesforce, the global provider of customer relationship management (CRM), to help deliver a cloud-based, connected, and personalised experience to its customers. The bank serves 9.8 million customers through over 300 transaction offices. An early adopter and pioneer of new technologies, standards, and solutions, Techcombank is recognised as one of the most innovative and digitally-forward banks in Vietnam. Guided by its vision of Change banking, change lives, the bank is focused on launching innovative offerings to Vietnamese consumers at speed and scale. The initial deployment of Salesforce Financial Services Cloud across Techcombank’s network of over 5,000 frontline staff represents the first-of-its-kind cloud CRM implementation in the Vietnamese banking industry.  Before working with Salesforce, Techcombank was using an in-ho...