APAC digital transformation moves faster in COVID-19 era
With the recent shift in consumer needs sparked by the pandemic and global events, more businesses in Asia Pacific are accelerating their digital transformation efforts. A November 2019 study sponsored by Red Hat* found that 95% of APAC executives surveyed said digital transformation has gained importance and perceived it as a strategy for both survival and growth. COVID-19 has merely accelerated this trend. The APAC finance industry, for instance, was moderately impacted by COVID-19, with customers switching to digital transactions, said Arvind Swami, Director, financial services at Red Hat APAC. He said the digital element is here to stay, and named innovation, efficiency, automation, regulatory complpiance, security and resiliency as the main considerations for the industry. Organisations focused immediately on helping customers feel secure, reducing the risk in their investment portfolios, and also implemented remote working measures, and have now changed their priorities, he s...