TechTouch Asia

Source: Adyen. UNIQLO's payment integration with Adyen will remove the need for multiple payment suppliers. Adyen, the financial technology platform, has been chosen by Fast Retailing, operator of UNIQLO, to power payments for the brand’s in-store and online checkout in multiple markets. The integration with Adyen removes the need for multiple supplier contracts, allowing UNIQLO to easily consolidate and reconcile payments information across multiple channels. This single platform gives UNIQLO the flexibility to do faster rollouts of omnichannel services. “We’re pleased to enable Fast Retailing in implementing a truly customer-centric structure that uses innovation to provide a great UNIQLO experience,” said Pieter van der Does, co-founder and CEO of Adyen. “It’s exciting to shop in a UNIQLO store in Amsterdam and know you’ll have the same checkout experience in other markets. We’re excited to enable Fast Retailing in using innovation to offer a truly customer-cent...

by Phang Wai Yin, CTO, SRKK Group Source: SRKK Group. Phang. Digital transformation (DX) among businesses during the COVID-19 outbreak was a watershed moment, as it required businesses to relocate to online platforms in order to stay viable. Over the last two years, it was reported that the majority of businesses have adopted DX, but there is still a percentage of businesses that are truly hesitant to adopt it. The main issue lies in the interpretation of digitalisation for first-time users of technology. Business owners who are used to traditional methods of operating would be greatly affected as they do not know where to start, leading to a sense of hesitancy even in exploring the possibility of digital adoption. Therefore, we have to be able to make digitisation more understandable by breaking it down into smaller, more digestible pieces that will eventually help them overcome their fear of technology. Painting an accurate picture of the benefits that the adoption of digital tools ...