Ascott invests in AI-ready infrastructure to scale agentic commerce
- Strategic collaborations with Accenture and Amadeus to advance AI-ready transformation - New foundation layer to power the evolution of AI concierge Cubby from travel companion to personal travel agent The Ascott, the wholly-owned lodging business unit of CapitaLand Investment (CLI), has announced a push into AI-ready infrastructure to position itself at the forefront of agentic commerce. The move was made as intelligent agents increasingly take over how travellers plan and book their stays. Collaborations with Accenture and Amadeus will advance this AI-ready transformation across digital architecture and distribution capabilities, the company said. Kevin Goh, CEO, Ascott said: “Distribution shifts, labour pressures and rising guest expectations are reshaping hospitality. While AI is already helping Ascott make meaningful strides across commercial and operational functions, the bigger opportunity lies in what comes next. "Instead of waiting to see how a...