TechTouch Asia

As part of its ongoing digital transformation effort, MSIG Singapore has chosen Fermion Merimen in a large-scale project to transform its claims management processes and workflows. The first iteration of the system went live on 1 April 2022. MSIG has deployed Fermion Merimen’s eClaims platform to digitalise and to streamline its end-to-end claims processes for over 50 products across more than 10 insurance classes. The system enables a seamless digital experience for MSIG’s users and further enhances productivity, compliance control and customer satisfaction during the process. The system allows MSIG to modernise its claims processing across its entire portfolio of both personal and commercial lines of business. MSIG has built a foundation for a plug-and-play insurance technology system that incorporates artificial intelligence (AI). Through the digitalisation of its processes, MSIG will be able to collect and analyse more structured data, paving the way for use of new analytical ...

Sajo Systems, a division of Korean Sajo Group, has partnered with Rimini Street, a global provider of enterprise software products and services, to provide a higher level of support and software maintenance services for its SAP S/4HANA system. Working in collaboration with Rimini Street, Sajo Systems will refocus its IT staff and investments on transformational projects and digital initiatives. Sajo Systems, a major fisheries company in Korea that supports IT, logistics and assets, uses its customised SAP system to support the distribution and logistics for the group, with various other business solutions integrated with this system. The company wanted to improve the quality of support services received while realising cost efficiencies, and selected Rimini Street not only to optimise its IT operations on SAP, but also to continue to evolve and innovate within the existing system. "Rimini Street provides customised support services based on careful analysis of Sajo Systems’ ...

Source: CyberArk. Research from CyberArk has uncovered concerns about cybersecurity debt. A new global report* from CyberArk shows that 82% of Singapore senior security professionals state that cybersecurity has taken a back seat in the last year in favour of accelerating other digital business initiatives.  The CyberArk 2022 Identity Security Threat Landscape Report identifies how the rise of human and machine identities – often running into the hundreds of thousands per organisation – has driven a buildup of identity-related cybersecurity “debt”, exposing organisations to greater cybersecurity risk.  Every major IT or digital initiative results in increasing interactions between people, applications and processes, creating large numbers of digital identities. If these digital identities go unmanaged and unsecured, they can represent significant cybersecurity risk:  - Seventy-four percent of non-humans or bots have access to sensitive data and assets.  - The average...