Sajo Systems implements Rimini Street to optimise its SAP implementation

Sajo Systems, a division of Korean Sajo Group, has partnered with Rimini Street, a global provider of enterprise software products and services, to provide a higher level of support and software maintenance services for its SAP S/4HANA system. Working in collaboration with Rimini Street, Sajo Systems will refocus its IT staff and investments on transformational projects and digital initiatives.

Sajo Systems, a major fisheries company in Korea that supports IT, logistics and assets, uses its customised SAP system to support the distribution and logistics for the group, with various other business solutions integrated with this system. The company wanted to improve the quality of support services received while realising cost efficiencies, and selected Rimini Street not only to optimise its IT operations on SAP, but also to continue to evolve and innovate within the existing system.

"Rimini Street provides customised support services based on careful analysis of Sajo Systems’ current business environment and requirements, including the need to reduce costs due to the prolonged COVID-19 crisis and service problems related to existing vendors,” said Kim Sang-beom, director of the Information Division at Sajo Systems.

Sajo Systems expects faster resolution of its support cases with Rimini Street's support and experienced engineers, who achieve an average client satisfaction score of 4.9 out of 5.0.

Said Hyungwook Kevin Kim, Group VP and Regional GM, Korea at Rimini Street: “Rimini Street enables companies like Sajo Systems and thousands around the world to direct their talent, resources, and innovation efforts towards digital transformation initiatives by optimising, evolving, and transforming systems that fuel competitive advantage and growth."

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