Third party software now available direct through the Zoom platform
Zoom has launched an ISV Exchange Program that offers independent software vendor (ISV) partners' solutions to customers. The partner offerings are integrated directly into the Zoom platform, creating a unified experience. Said Chris Moss, Head of Platform and Product Acceleration at Zoom: “By offering select solutions directly from our ISV partners, we are able to meet more needs of our customers while simplifying their purchasing process. This is only the beginning and I look forward to expanding this programme with the help of our ISV partner ecosystem.” Participating ISVs include Verint, which has a customer experience (CX) cloud platform-to-platform approach; SuccessKPI, which offers cloud contact centre support; Theta Lake, whose Compliance and Security Suite is now within Zoom; PCI Pal, with its secure payment solutions; and FaxSIPit, which provides a fax solution embedded within the Zoom App . Zoom earlier announced a Swoogo integration that makes large-scale hybrid ...