TechTouch Asia

Alcatel-Lucent Enterprise (ALE), a provider of industry-tailored communications, networking, and cloud solutions, has launched a Wi-Fi 7-powered campus portfolio. The new standard promises 46 Gbps throughput, compared to 9.6 Gbps for Wi-Fi 6. Source: ALE. The Alcatel-Lucent OmniAccess Stellar AP1521 access point. ALE’s Wi-Fi 7 OmniAccess Stellar line is engineered for performance. The family features a distributed control architecture, which offers lower total cost of ownership (TCO), augmented security, better reliability as well as enhanced flexibility and scalability for IT departments. The all-new mid-range Alcatel-Lucent OmniAccess Stellar AP1521 and entry-level OmniAccess Stellar AP1511 access points are ideal for high-density environments such as offices, campuses, and industrial settings, supporting applications like Ultra HD videos, virtual and augmented reality, metaverse, and industrial real-time operations, including robotics, digital twins, telemedicine, and traffic syst...

UiPath, an enterprise automation and AI software company, recently shared the current reality, future, and perception of automation in the workplace in its annual State of the Automation Professional Report . The report, which is based on a global survey of 1,909 automation professionals and students, revealed 2024 was the year of integration and usage of AI, with 90% of automation professionals using or planning to use AI within the coming year. The report found that the primary motivation behind integrating AI into workflows is increased productivity (66%), and that automation professionals are utilising the technology in various ways including writing code (67%), creating documentation (57%), and testing (47%). At a macro level, most professionals see that their automation teams are growing and maturing — 61% of respondents report their company has increased the number of people working in software automation in the past 12 months, and 81% believe their organisation will hir...

Rocket Software, a global technology provider of modernisation software, has announced the findings from its survey, IT Modernization Without Disruption . Rocket Software commissioned Forrester Consulting in this survey of over 300 global decision makers, including CIOs, VPs and Directors, responsible for modernizing their company’s IT environment to explore strategies and the value external partners provided. Key findings include: - Modernisation challenges are disruptive to businesses, with one-third (33%) of respondents reporting that these roadblocks led to reduced productivity. - Successful IT modernisation strategies are tied to both stronger technological and business outcomes, which is why many C-suite executives (42%) are championing these efforts, recognising their transformative potential. - For businesses, modernisation is not just about staying relevant; it’s essential for staying agile and competitive. The key to successful transformation is how an organisation str...

Singtel and GMI Cloud, an AI-native GPU cloud platform, have announced a strategic collaboration to expand GPU capacity by combining both companies' GPU resources and infrastructure. This democratises the availability of high-powered computing for enterprises, enabling customers of both companies to gain access to GPUs across a wider footprint for their workloads. GMI Cloud's GPU platform, known for its high-performance and cost-effective solutions, will be integrated with Singtel’s Paragon orchestration platform to leverage Singtel’s NVIDIA H100 Tensor Core GPU capacity in Singapore. Singtel plans to launch its GPU-as-a- service (GPUaaS) later this year and is expanding its network of Nxera data centres across Singapore, Indonesia, Thailand and Malaysia. These facilities featuring advanced NVIDIA GPUs are designed to manage the most demanding AI workloads efficiently and sustainably. Bill Chang, CEO of Singtel’s Digital InfraCo and Nxera, said, “We've been developing n...

NTT DATA, a global digital business and IT services provider, has announced a multi-year partnership with Arsenal to become the club’s Official Digital Transformation Partner. Arsenal is one of the largest soccer clubs in the world. Source: NTT Data. Representatives from NTT Data pose with Arsenal gear bearing the NTT Data name at Arsenal HQ. NTT DATA will bring new technologies to improve the Arsenal supporter experience. The two organisations will work together over the coming years to strengthen the club’s connection with supporters from around the world. This will be underpinned by NTT DATA's leading digital transformation capabilities, which will enhance the club’s digital platforms and capabilities to support growth, improve performance, and deepen supporter connection. The partnership will see NTT DATA provide data analytics tools, machine learning and real-time integrations enabling Arsenal to create an enriched and hyper-personalised supporter experience, delivering tail...

More than half (51%) of businesses in the Asia-Pacific region (APAC) surveyed in a Vodafone Business study have adopted generative AI, exceeding the global average of 45%. Singapore tops global generative AI adoption, with 59% of businesses surveyed reporting use. The study, developed in partnership with the London School of Economics - which includes more than 760 business and 1,760 customer respondents across Singapore, China, India and Australia - also shows that more businesses in APAC are increasing their investments in technology despite the macroeconomic environment.  More than two-thirds (70%) of APAC companies report that budgets for digital transformation have risen this year, up from 60% in 2023. However, despite the increased investment in technology, 65% of businesses in the region are concerned that the rise of emerging technologies like AI could potentially erode customer confidence, with the top reason being customer’s privacy concerns around personal data (57%). C...

Salesforce, the world’s No. 1 AI customer relationship management (CRM), has unveiled Agentforce , a suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce.  Ag entforce enables companies to scale their workforces on demand with a few clicks. Agentforce ’s limitless digital workforce of AI agents can analyse data, make decisions, and take action on tasks like answering customer service inquiries, qualifying sales leads, and optimising marketing campaigns. “ Agentforce represents the Third Wave of AI —advancing beyond copilots to a new era of highly accurate, low-hallucination intelligent agents that actively drive customer success. Unlike other platforms, Agentforce is a revolutionary and trusted solution that seamlessly integrates AI across every workflow, embedding itself deeply into the heart of the customer journey. This means anticipating needs, strengthening relationships, driving growth, and taking proactive action ...

Source: DBS. Representatives of DBS Bank and Yedpay commemorate the launch of DBS Max Merchant Solutions . DBS Bank in Hong Kong and The Payment Cards Group (Yedpay) have launched DBS MAX Merchant Solutions, a one-stop solution for managing sales operations. This suite of tools streamlines payment collections and enhances operational efficiency for merchants in Hong Kong, with payment collection settlements proceeding as quickly as a day after the transactions*. Recent research by DBS Hong Kong** has highlighted that nearly 70% of merchant respondents are currently utilising digital payment methods, with 86% planning to adopt new digital payment methods in their operation within the next 12 months. However, inaccurate financial records due to reconciliation challenges (35%) and inefficient settlement time from their payment acquirers (31%) are their main challenges. As businesses continue to navigate the evolving landscape of digital payments, DBS Hong Kong remains dedicated to prov...

Operative, a provider of advertising management solutions, has teamed up with Salesforce, the No. 1 AI customer relationship management (CRM), to deliver an integrated offering for Salesforce Media Cloud customers and their advertising sales businesses.  This partnership brings together the strengths of Operative’s order management system (OMS) AOS , Salesforce Media Cloud and MuleSoft to deliver an intelligent sales management solution that will enable media companies and advertisers to run unified cross-screen campaigns with increased efficiency and effectiveness. Operative and Salesforce’s Media Cloud’s Advertising Sales Management solution will provide media companies with access to new automation capabilities, helping customers to drive productivity, improve the accuracy of proposal building, drive higher yield, and generate faster and more actionable campaign insights. Additionally media companies can provide advertisers with improvements, including quicker turnaround on more...