Agentforce gets new AI agents built for high-value work
- New job-ready agents help companies get to business outcomes faster - Advances across Agentforce enable these agents to take on more complex work Every company is racing to turn AI into real business results. But the hardest part is no longer getting AI to answer a question. It’s getting AI to do the work that matters across every business function. Over the past two years, Salesforce has worked alongside customers across thousands of agentic deployments and delivered 7 billion agentic work units (AWUs) across Agentforce and Slack, including 3.2 billion in Q226 alone. That experience has made one thing clear: putting agents to work requires more than intelligence. Agents need to understand the job, work across the business, and keep moving toward a goal as the work gets more complex. Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Custom...
