TechTouch Asia

Source: Salesforce. Salesforce Genie unifies data to build a real-time customer graph and single source of truth. Salesforce, the customer relationship management (CRM) provider, has unveiled Salesforce Genie, a hyperscale real-time data platform that powers the Salesforce Customer 360 platform. With Genie, every company can turn data into customer magic, delivering seamless, highly-personalised experiences across sales, service, marketing, and commerce that continuously adapt to changing customer information and needs in real time, Salesforce said. Salesforce pointed out that 71% of customers expect every interaction with a business to be personalised, a tall order when data remains siloed and duplicated across most companies. Companies on average have 976 separate applications to run their business — in a worst-case scenario, they would maintain 976 versions of a single customer, leading to extremely fragmented digital experiences.  Responding to customer needs in real time i...

CrowdStrike, a cloud-delivered protection provider for endpoints, cloud workloads, identity and data, has announced that Falcon Insight is now Falcon Insight XDR , enabling all customers to leverage the power of native and hybrid extended detection and response (XDR) as a fundamental platform capability, without disruption to existing endpoint detection and response (EDR) capabilities or workflows. CrowdStrike is also breaking down the silos that limit the value of native XDR approaches by further integrating third-party telemetry from CrowdXDR Alliance partners, which now include Cisco, ForgeRock and Fortinet as new members, and third-party vendors, which now include Microsoft and Palo Alto Networks. With this release, CrowdStrike is once again disrupting the XDR category, the company said. CrowdStrike customers have been leveraging the CrowdStrike Falcon platform – a unified cloud-native security platform – for XDR use cases for years. CrowdStrike is now allowing all EDR c...

Sky Mavis has chosen Searce, a cloud consulting provider, as its implementation partner for Google Cloud. By strengthening Sky Mavis' security infrastructure, Ronin , this collaboration is expected to accelerate the company's goal in Southeast Asia to establish an interrelated, immersive and rewarding gaming ecosystem. Launched by Sky Mavis in February 2021, the Ronin network was built with the Ethereum virtual machine (EVM) for seamless transactions within Sky Mavis’s Blockchain game - Axie Infinity . Axie Infinity garnered more than 2.9 million monthly users in Southeast Asia at its peak. Sky Mavis welcomes collaborations and partnerships where up to 21 independent validators will authorise and validate blocks to ensure accurate transactions on the network. The partnership with Google Cloud and Searce marks Sky Mavis’ 18th partnership with an independent validator. Source: Searce. Thakker. “At Searce, we believe in the power of collaborations and partnerships within the e...

by Daniel Kwong, Field Chief Information Security Officer (CISO) for South-East Asia and the Hong Kong region from Fortinet Source: Fortinet. Kwong. (APAC) organisations must provide employees with the proper security control they need to access applications and resources located in the cloud or data centre. Unfortunately, most traditional infrastructure focuses on rerouting traffic to fixed security points for inspection, causing a severe impact on user experience. Traffic bottlenecks will cause noticeable slowdowns for users, devices and applications are in constant motion, so this approach is inadequate. Too often, organisations allow network traffic to bypass security by whitelisting, supposedly to ensure business performance uptime. Full access is given to all connected devices within the network because outdated tools cannot adequately examine encrypted applications, data, and video streams at high speeds. To say this has not panned out well, especially in the APAC, would be ...

Source: Workday. Air Liquide deploys Workday's HR solutions. Workday , an enterprise cloud provider for finance and human resources applications, has announced that Air Liquide, an industry leader in gases, technologies, and services, has successfully deployed Workday Human Capital Management (HCM) to digitally transform its HR processes and capabilities across Asia Pacific (APAC), with additional global deployments. At Air Liquide, HR digital transformation was envisioned as a way to streamline both business and HR operations and provide a superior employee experience and engagement. To make this a reality, Air Liquide has deployed Workday to simplify its HR operations and have a single source of real-time data for its more than 11,000-strong workforce across 13 countries in APAC. Through Air Liquide’s MyHR platform, employees can now use Workday’s mobile and self-service capabilities to more easily access information on teams, manage compensation, time entries, holidays,...