AI rework dampening productivity: Workday
Workday, the enterprise AI platform for managing people, money, and agents, released new research on a productivity gap caused by AI use. The study, which surveyed 3,200 respondents globally, including in Singapore, found that the need to rework AI outputs is eroding productivity gains for employees. Approximately half of Singapore respondents spend at least an hour each week clarifying, correcting or even rewriting AI-generated outputs, with 12% spending between two to four hours weekly on rework alone. Despite this, net productivity gains remain positive, with seven in 10 respondents noting they are more productive today compared to pre-AI adoption levels. All respondents indicated that AI tools are already deployed in their organisations, and 86% reported implementing three or more AI use cases. Organisations are broadly aligned that AI-driven efficiency gains should benefit employees, Workday noted. Some 68% of respondents agree that companies that rei...