TechTouch Asia

by Greg Crowl, Director of Sales Engineering, Asia Pacific & Japan at Kofax Source: Kofax. Crowl. The “new normal.” If you’re cringing in your seat or rolling your eyes, then you agree it’s time to retire this phrase and send it off to perpetual ignominy. The “new normal” has been around long enough. It’s reality. And it’s not going anywhere. The pandemic is just a part of life now, and many organisations are still struggling to perform amid wildly dynamic conditions. One could even say there’s an “outbreak” of underperformance in many companies, with board members raging just as much as COVID. They want results, not excuses. The problem, however, is as soon as an organisation gets one business challenge under control, something changes, and another obstacle appears. Unpredictability seems to be the only thing companies can rely on these days. The only choice is to get comfortable being uncomfortable. Companies thriving in today’s landscape (and yes, there are some) have learned to...

Salesforce, the global customer relationship management (CRM) provider, has outlined different types of digital skills learners around the world, including in Singapore. According to the 2022 Global Digital Skills Index , there are three key categories of profiles — Future Learners, Face-Value Learners, and Familiar Learners.  “The pandemic has accelerated the pace of digital transformation and therefore a widening digital skills gap. On the bright side, there is increasing awareness of the urgency to upskill, and growing optimism among employees around their abilities to learn new skills,” said Sujith Abraham, Senior VP and GM, Salesforce ASEAN. “For businesses as well as individuals, getting a deeper understanding into the different types of digital skills learner profiles can help us pursue more tailored and flexible training in order to help bridge the growing skills gap.”  Future Learners Grouped based on learning similarities, these profiles aim to arm busi...