Union Gas Holdings powers always-on operations with Lenovo

Union Gas Holdings, a trusted name in Singapore’s energy landscape for over four decades, has embarked on a major IT modernisation initiative in partnership with the Lenovo Infrastructure Solutions Group (ISG). The move ensures always-on operations for a vital provider of liquefied petroleum gas (LPG), compressed natural gas (CNG), and diesel to homes and businesses across the island nation. 

With operations spanning the full LPG value chain, from production and liquefaction to storage, transportation, and distribution, Union Gas Holdings required a robust and reliable IT backbone capable of supporting mission-critical workloads around the clock. Its legacy infrastructure, nearing end-of-life, prompted the group to refresh its data centre in partnership with Lenovo to ensure seamless business continuity and future scalability.

After a detailed assessment with Lenovo, Union Gas Holdings deployed new Lenovo ThinkSystem servers for production and backup workloads, alongside a Lenovo ThinkSystem storage array powered by high-performance solid-state drives. The new setup delivers greater reliability and performance, enabling Union Gas Holdings to meet the growing demands of its business with agility. 

“Union Gas Holdings plays a vital role in powering Singapore’s energy needs, and we’re proud to support their transformation with Lenovo’s reliable, scalable infrastructure,” said Kumar Mitra, Executive Director, Infrastructure Solutions Group, CAP & ANZ, Lenovo. 

“Our solutions are built to handle mission-critical workloads, ensuring they can deliver uninterrupted service to homes and businesses across the market.”

The company also enhanced its support experience by adopting Lenovo Premier Support for Data Centers, which guarantees 24 x 7 technical support and a four-hour onsite response, as well as the Keep Your Drive (KYD) service for improved data security compliance. With simplified case resolution and next-business-day repairs, Union Gas Holdings now benefits from a single point of contact for both Lenovo and third-party software support, including VMware, Microsoft, and Veeam.

According to Stanley Wong, Head of IT at Union Gas Holdings Limited, Lenovo’s infrastructure and customer service have consistently exceeded expectations. “Lenovo’s servers have become the cornerstone of our operations. Their robust architecture and high performance enable us to handle demanding workloads effortlessly. A standout aspect of our experience with Lenovo has been their exceptional customer support," he said.

"The Lenovo support team has consistently shown remarkable responsiveness and expertise, efficiently addressing inquiries and resolving issues.”

Union Gas Holdings' digital infrastructure transformation with Lenovo ISG demonstrates how resilient IT systems underpin critical public services, helping organisations meet their mission to serve reliably, efficiently, and securely.

Challenge: End-of-life infrastructure limiting scalability and reliability. 

Solution: Lenovo ThinkSystem servers and storage arrays, integrated with VMware vSphere and Veeam Backup & Replication. 

Support advantage: Premier 24 x 7 x 365 Support, four-hour onsite response, and Keep Your Drive (KYD) for enhanced data security. 

Outcome: Enhanced operational efficiency, scalability, and uninterrupted energy delivery across Singapore.