Adyen receives highest possible score for six criteria in The Forrester Wave for Merchant Payment Providers

Adyen, the global financial technology platform, has been included in The Forrester Wave Merchant Payment Providers, Q1 2024 report. 

The company received the highest possible score for six criteria, including vision, innovation, payment performance optimisation, omnichannel payments, point-of-sale (POS) terminals, devices, and partnerships, and payment data enrichment. Adyen is the only company in the report to receive the highest score in the vision criterion.

According to the Forrester report, Adyen “excels in payment performance and in omnichannel…” and is “often first to market with new features.” The report goes on to say that, “Adyen’s strength is its single platform and single API approach to performing all different payment activities, in different geographies and channels.” 

The Forrester report also noted that, “Adyen is a best fit for merchants looking to consolidate on one partner for their omnichannel customer journeys….” A reference customer cited in the report remarked that “going from a legacy player to Adyen was ‘from a product perspective, like going from a Nokia to an iPhone.’”

“We believe that our recognition by Forrester is a testament to our continued global leadership in financial technology,” said Roelant Prins, Chief Commercial Officer at Adyen. 

“However, the real recognition is for our customers, who help us build and iterate our platform every day. We remain steadfast to our long-held philosophy of customer-driven innovation – everything we do is to help our merchants achieve ambitious growth. Our unified platform has all the capabilities that large, international businesses such as Microsoft and Dick’s Sporting Goods need to stay ahead of the curve.”  

Adyen said its solutions boost merchant’s authorisation rates, improve payment acceptance, and drive business growth.

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Read the report at https://reprints2.forrester.com/#/assets/2/511/RES180592/report

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