Heng Leong Hang picks Nutanix platform for cloud journey

Heng Leong Hang, a retail brand in Taiwan, has used the Nutanix Cloud Platform for its journey to the cloud. The company began with modernising its data centre, then continued with optimising the performance of its databases and applications. It now runs a hybrid multicloud environment.

Established in 1960, Heng Leong Hang represents 25 renowned global brands across various categories, including environmental purification, kitchen appliances, kitchenware, health and beauty, and daily essentials. In recent years, it has actively expanded into the retail and brand commerce sectors.

The company first deployed Nutanix technology in 2020 to modernise its data centre. This enabled it to streamline its IT and helped it to overcome some challenges associated with a traditional three-tier architecture, including network instability, the inability to quickly scale as its business grew, and labour-intensive processes that distracted its employees from helping to run its business.

After its data centre modernisation was completed, Heng Leong Hang migrated its internal databases and IT systems, plus applications such as its mission-critical enterprise resource planning (ERP) application and e-commerce sites, to Nutanix. This resulted in increased stability for the ERP system, eliminating many backup and scheduling issues. Moreover, the number of daily alerts it had been receiving about the ERP application decreased by up to 98%*, which reduced the burden on its IT personnel.

Heng Leong Hang’s SQL Server migration to Nutanix also led to significant improvements in monitoring the operational status of the database. The response time for workflow processes and its integrated e-form system also decreased from 20 seconds to one, enhancing employee efficiency. In addition, the time required to initiate virtual machines declined from 1.5 working days to just 5 minutes, leading to improvements in business productivity and efficiency*.

With Nutanix, Heng Leong Hang also gained the ability to use one platform to improve the management of its hybrid multicloud environment, which includes its on-premise data centre and the public clouds it uses for other applications.

Po-Lin Lu, Senior Manager of the Operation Service Division, Information Department at Heng Leong Hang stated, “The Nutanix Cloud Platform provides high stability and outstanding performance, bringing significant improvements to our information system operations and valuable business insights. It enables faster and more secure operation of our systems and data, enabling us to gain detailed insights into our clients and to leverage data to accelerate business decision-making efficiency.”

Daniel Chang, MD, Greater China at Nutanix said, “The Heng Leong Hang-Nutanix story is a classic example of how Nutanix can help organisations make smart cloud decisions and use it as part of their business model instead of simply a destination. It started with data centre modernisation and resulted in Heng Leong Hang being able to run their applications and data more effectively, and streamline the management of their hybrid multicloud environment.”

Moving forward, Heng Leong Hang plans to leverage business intelligence and other systems on Nutanix to gain deeper customer insights. It also aims to adopt a continuous integration/continuous delivery (CI/CD) model to transition to a containerised environment and implement Nutanix Kubernetes to support cloud-native architectures and AI advancements, providing consumers with a more comprehensive and improved shopping experience.

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