TeamViewer, Ivanti to bring mobile device management and remote monitoring and management together

Source: TeamViewer. Screen capture of the software at work.
Source: TeamViewer. The TeamViewer client showing the mobile device management dashboard integrated into TeamViewer’s remote management.

TeamViewer, a global provider of remote connectivity and workplace digitalisation solutions, is teaming with Ivanti to provide businesses with a holistic overview of their desktop as well as mobile IT assets with designated security, compliance, and management features at a scale. The collaboration will leverage Ivanti's mobile device management capabilities (Ivanti Neurons for MDM) to enhance TeamViewer's remote monitoring and management (RMM) offering.

The partnership allows TeamViewer Remote and TeamViewer Tensor customers to manage their diverse device-fleet out of one unified platform. It empowers IT professionals with:

360° device management

Holistic large-scale onboarding, management, and monitoring of mobile devices running iOS or Android by remotely rolling out company profiles with designated access rights and predefined apps. Simplification of the whole inventory, configuration of devices, identification and solving of IT-related issues before they result in downtime.

Increased security – Remote rollouts of policies and patches to a global device fleet, enforcing security measures like PINs, biometric authentication, or two-factor authentication. Reliable backup or wiping of data, locking of devices remotely, staying in control, independently of the location of the device, are also supported.

Enhanced compliance

Mitigation of legal pitfalls by tracking and logging device-location and usage for full auditability.

"This partnership represents a significant step forward in simplifying the complex task of managing and securing remote devices. Ivanti's mobile device management capabilities, when integrated with our existing RMM offering, will empower IT teams to effectively control and monitor their mobile devices, ultimately leading to enhanced productivity and reduced operational challenges," said Frank Ziarno, VP Product Management at TeamViewer.

“We are thrilled to join forces with TeamViewer to enable IT teams to manage even more devices and operating systems,” said Michelle Hodges, Senior VP, Global Channels and Alliances at Ivanti.

"By combining TeamViewer's proven remote monitoring and management capabilities with Ivanti’s award-winning mobile device management, we are poised to deliver an unparalleled experience for businesses seeking comprehensive IT oversight."

Ivanti Neurons for MDM will complement TeamViewer’s existing Remote Monitoring and Management offering, which is already a leading choice to manage a multitude of devices, independent of operating systems and manufacturers, TeamViewer said. By adding all iOS and Android devices to the mix, TeamViewer RMM now covers all kinds of equipment, like classic IT devices, mobile phones and tablets as well as wearables and edge devices, providing a truly holistic view on the entire IT landscape. The added MDM solution is available for all TeamViewer customers in three different tiers: Essential, Advanced and Enterprise.

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