Tenaga Nasional works with Capgemini, Google Cloud to raise agility with a new API strategy

Tenaga Nasional (TNB), the largest electricity utility in Malaysia, has collaborated with Capgemini and Google Cloud to design an enterprise-wide application programming interface (API) strategy, as well as implement Google Cloud’s Apigee API Management Platform. The more open digital backbone now provides the flexibility TNB needs to connect with the outside world, generate new revenue streams, and accelerate innovation.

TNB serves a customer base of over 9.4 million citizens in Peninsular Malaysia, Sabah and Labuan today. To remain responsive to the needs of its stakeholders and the marketplace, TNB was keen to modernise its technology infrastructure, which would enable the introduction of integration technology such as microservices, for example.

In collaboration with Capgemini and Google Cloud, TNB updated its existing APIs, expanding its in-house digital capabilities, and explored non-regulatory revenue streams from API monetisation. Capgemini also facilitated a cultural mindset shift to drive API literacy across TNB for better knowledge sharing and collaboration on API development.

TNB has been able to unlock newly-consolidated data and services, opening them for broader consumption by internal and external customers, as well as enabling reusability, enhanced security, and the strengthening of governance requirements.

“To achieve our strategic aspiration of becoming the leading provider of sustainable energy solutions, both in Malaysia and internationally, TNB is constantly looking into opportunities to capitalise on the impact of technology disruptions to unlock new growth,” said Datuk Fazil bin Ibrahim, CIO, Tenaga Nasional.

“We are glad that with Capgemini and Google Cloud’s participation in our transformation journey, we were able to lay a strong foundation for TNB to react more effectively and swiftly to market-competitive pressures, as well as to stay responsive to changing customers’ demands.”

“API-led connectivity enables enterprises to seamlessly integrate multiple technologies together to create unique and valuable offerings for customers and the broader ecosystem. By leveraging our Google Cloud expertise, Capgemini offered a robust set of end-to-end services for API strategy to deliver on TNB’s digital vision,” said Olaf Pietschner, CEO of Capgemini in Asia-Pacific and member of the Group Executive Committee.

Jagannath Narendran, Director of Business Application Platform, Google Cloud in Asia Pacific said, “Together with Capgemini, we are excited about the value we can deliver to support TNB on their digital transformation journey. With Apigee, TNB can rapidly build and monetise APIs that are secure and scalable, and expand the canvas of possibilities for both TNB and its customers.”

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