TechTouch Asia

Source: UNM via Salesforce. The NOVA avatar. The University of Nottingham Malaysia (UNM) is adopting Salesforce's  Agentforce , the digital labour platform, to enhance student experience during the university applications process. UNM is the first tertiary institution in Malaysia to deploy Agentforce, and in the long-term aims to provide a unified, always-on digital touchpoint that supports prospective and current students through every stage of their university journey. Established 25 years ago, UNM is the first UK university to establish a campus overseas. Today, it serves over 4,500 students from more than 70 countries. According to Salesforce, UNM's AI agent, Nottingham Online Virtual Assistant (NOVA),  significantly benefits international students who account for over half of UNM’s applicants. International students often submit enquiries outside local business hours, when a human representative might not be available.  Prospective students can chat with ...

New AI features now help reduce friction in discovery and transactions across AWS Marketplace : • Agent mode — a new conversational discovery experience that's purpose-built for software procurement is now accessible on the AWS Marketplace website or through an AI application that supports Model Context Protocol (MCP) integration. Powered by agents, customers can find solutions using natural language queries based on their use case, as well as use a chat interface to ask follow-up questions, request product insights, or upload documents to narrow results to those that meet their business and technical requirements. Agent mode allows customers to evaluate solutions side-by-side with a comparisons table that updates based on their needs. Once customers are ready to buy, they can initiate a purchase or generate a custom purchasing proposal to download and share with internal stakeholders. • Express private offers – a new opt-in capability for partners that allows customers to a...

Source: SAP. Malaysian real estate investment holding company Pelaburan Hartanah has chosen GROW with SAP to modernise its core business operations. Pelaburan Hartanah (PHB), a leading Malaysian real estate investment holding company, has chosen GROW with SAP , to modernise its core business operations, laying the foundation for long-term growth and innovation in Malaysia’s competitive property market. Established in 2006 under the purview of Yayasan Pelaburan Bumiputra, PHB is mandated to enhance Bumiputera participation in the ownership of prime commercial real estate across Malaysia through its unit trust fund, Amanah Hartanah Bumiputera (AHB). Today, PHB manages a portfolio worth over RM11 B – encompassing office, retail, healthcare, logistics, and education properties in key urban centres. As PHB advances its strategic business transformation and expands its portfolio, the company has demonstrated resilience and delivered tangible results, providing stable and consisten...

Amazon Web Services (AWS), an Amazon.com company, has announced two customer wins at re:Invent, AWS’s annual flagship AI and cloud event in the US. The Union Bank of the Philippines (UnionBank), one of the country's leading banks, has successfully implemented Amazon Quick Suite to revolutionise how its business users across multiple departments access and analyse data. As the first bank in the Philippines and among the first in ASEAN to leverage the generative AI capabilities of Amazon Quick Suite , UnionBank is enabling business users spanning operational units, technology teams, product development and customer-facing functions to query data using natural language. Transformation at UnionBank means fostering an agile, empowered, and customer-centric mindset that drives real innovation. By harnessing data and AI, UnionBank can anticipate needs and deliver intuitive, personalised banking experiences that simplify finance and expand access.  However, realising their vision of beco...

EPG, a Singapore-based leading provider of modular data centre solutions with advanced manufacturing facilities in Johor Bahru, has received  BOMBA  certification from Malaysia’s Fire and Rescue Department for its containerised modular products — making it one of the first modular data centre manufacturers to meet Malaysia’s mandatory fire-safety requirements.  This certification enables EPG to deploy its modular systems more rapidly within Malaysia and strengthens the country’s reputation as a manufacturing and export base for high-growth data centre technologies.  BOMBA certification is a crucial compliance requirement for any data centre or critical infrastructure equipment entering the Malaysian market. The approval confirms that EPG’s modular solutions meet local fire-safety regulations and Malaysian Standards (MS) , in addition to internationally recognised  ISO  benchmarks.  For Malaysia — currently emerging as a preferred location for AI, cloud...

Check Point Software Technologies, a global cybersecurity solutions provider, has announced its Check Point Quantum Firewall Software, R82.10.  Together with the Infinity Platform and Check Point’s open-garden architecture, enterprises gain a unified path to secure AI usage, automate prevention and ensure resilience across their hybrid environments, the company said.    “As organisations embrace AI, security teams are under growing pressure to protect more data, more applications and more distributed environments,” said Nataly Kremer, Chief Product Officer at Check Point Software Technologies.  “ R82.10 helps enterprises shift to a prevention-first model by unifying management, strengthening Zero Trust and adding protections that support safe, responsible AI adoption and development.” Enterprises are rapidly increasing their use of AI tools and large language model (LLM) development, expanding connectivity across users, branches and cloud environments, Check Poin...

Ericsson reaffirmed its commitment to India’s digital transformation journey at the  India Mobile Congress 2025 (IMC)  in October 2025,    showcasing a range of 5G and AI-powered innovations that are enabling secure, reliable, and resilient connectivity across the country. The made-in-India and for-India successes included:  5G-enabled Grain ATM Annapurti Developed in partnership with the World Food Programme, this made-in-India innovation dispenses multiple food grains with precision – 25 to 30 kg in 30 seconds - using Aadhaar -based biometrics. Deployed in cities like Shillong, Varanasi, Gorakhpur, Lucknow, and Bhopal, the initiative supports the One Nation One Ration card scheme, providing 24 x7 access to essential food grains.  Over the next year, 23 new, highly automated Annapurti machines will be deployed across India, underscoring how 5G can foster digital inclusion and food security.  StethoECG StethoECG is a handheld mobile communicat...