TechTouch Asia

Fuji Xerox Singapore, a document and communications solutions, provider, brought together industry leaders and senior executives to share research insights and enterprise implementation best practices in enabling a future ‘smarter’ workplace in Singapore last week. The second Innovation Re:Mix Forum Future x Smart 2019 featured keynote presentations, panel discussions, and interactive workshops which led back to customer pain points. On creating a ‘smarter’ workplace, US-based Dr Lynn Wilcox, CTO, Fuji Xerox Palo Alto  Laboratory (FXPAL) and Cheng discussed how enterprises can leverage on ambient computing, and enterprise AI to drive productivity, and improve collaboration and communications within an increasingly mobile workforce. The laboratory’s work on the Internet of Things (IoT), the Internet of Humans (IoH), human-sensing and artificial intelligence (AI) in shaping future workplace collaborations was shared. "We’re trying to provide good for the people. We’re ...

Digital journeys are very much a product of corporate vision, customer expectations and industry landscapes, shared a panel convened during the Fuji Xerox Innovation Re:Mix Forum Future x Smart 2019 . Asked about what triggers digital transformation Patrick Kok, MD, Group Operations, Great Eastern Life said that his company wanted to increase speed to market, improve the cust experience and reduce the cost of internal operations while increasing efficiency. He added that a customer’s pain points should dictate what kind of technology should be used. “Digital transformation has changed consumer behaviour a lot. My take is if you want to look at digital transformation, start with the customer first, then you work backwards,” he said. Dr Lily Kong, President, Lee Kong Chian Chair Professor of Social Sciences, Singapore Management University (SMU) divided digital transformation drivers into the reactive and the proactive. An example of a reactive driver would be massive open online c...

Enterprise data management company Rubrik is ramping up in Asia. The company offers software-based platform that delivers backup, instant recovery, archival, search, analytics, compliance, and copy data management for data centres and clouds. "Multicloud (is what) companies are struggling with. We have to get the cloud right. It's what the company is built around," Kamal Brar, newly-appointed VP, Asia Pacific and Japan (APJ) for Rubrik said. He elaborated that the company's value proposition is its API-based policy-driven platform built with next-generation operating architecture in mind. The cloud-agnostic and application-agnostic platform provides data recovery, governance, compliance, and cloud mobility capabilities in a multicloud world. The technology can be used to trigger backups automatically based on weather information, for example. "We've grown as a company in the last three years. We've evolved from purely protecting customers to now let...

by Ben Chan, Chairman, the WOLOT Foundation . Utilised in business decision-making and data modelling, data is the key raw material for the new digital economy. It can be used to continually improve user experiences, and help to optimise and create more smart applications. There are key issues surrounding its usage, however. The man in the street may be reluctant to share too many insights about his behaviour or preferences. He doesn't know how it's going to be used, and even if he does give permission for data-sharing, there's always the risk that those permissions are ignored or tampered with. Last but not least, there is nothing in it for him to actually share his data. Privacy protection and data ownership have long been the core unresolved issues for data assetisation. These issues need to be resolved in order to achieve mainstream adoption of big data. To realise true data assetisation, we​​ require Blockchain technology.    Firstly, it promote...

by Lim Fang How, Regional Director for Southeast Asia, Zebra Technologies Source: Zebra Technologies. Lim. The Singapore government has done an astounding job in helping enterprises improve their productivity and gain their performance edge as they continue to expand both locally and globally. To take things to the next level, Singapore enterprises will have to adopt cutting-edge technology to enhance their businesses. They will need to better equip their employees with the right tools to achieve greater efficiency and better results. In today’s on-demand economy, service expectations have grown dramatically. Online reviews and social media have also empowered customers with tools to hold enterprises accountable for their brand experience. It has become crucial for enterprises to adapt to today’s on-demand environment in order to gain a competitive edge. There is no one-size-fits-all strategy, and enterprises will need to adopt different solutions that best fit their needs. ...

Fortinet , a global playeri n broad, integrated and automated cybersecurity solutions, has shared details for its annual  Fortinet 361° Security  conference for Southeast Asia and Hong Kong. The 2019 iteration will host Fortinet executives, industry experts, and customers who will share their insights on how to securely unlock the potential of the digital economy. Keynote and panel discussions will cover topics such as today’s changing threat landscape, the growing challenge of  interconnected devices, the widening distributed network, and how security strategies need to adapt to meet new demands. “In today’s hyperconnected world, data moves between various environments such as multicloud, IoT, and mobile devices. It is important for modern networks to enforce consistent security, yet preserve functionality in the network, so that essential workflows are protected along their entire data path as data travels through multiple environments. "That is why this year's...

Law In Order, a provider of end-to-end legal document and digital solutions in Australia and Asia, is using the Darktrace cyber artificial intelligence (AI) platform to protect sensitive client information. Established in 1999 in Sydney, Law In Order has rapidly expanded its Australian and Asia Pacific footprint, servicing top-tier law firms, companies, and government agencies globally. Because of the nature of the data it is charged to protect, Law In Order has to comply with rigorous security and confidentiality protocols, making cyberdefence a top business priority. Law In Order was concerned about zero-day external threats, in addition to the risk of insider threats. However, securing the company is complicated – due to accountability and compliance standards, the organisation and network must be segmented by ‘ethical walls’. Ethical walls refer to barriers that are established to prevent communications or information exchange between teams that could lead to potential conflicts of...