TechTouch Asia

By Shayan Mohanty, Chief AI and Data Officer, Thoughtworks In today's technological landscape, organisations are grappling with a fundamental question: how do we truly measure the success of our AI investments? Leaders understand that defining and evaluating AI's impact isn't static, but dynamic, demanding continuous adaptation and strategic foresight.  Without a clear definition of what 'good' looks like, be it enhanced customer service, streamlined operations, or more accurate forecasts, any evaluation risks becoming arbitrary. At a strategic level, AI success can be categorised across several key dimensions:  - Performance and accuracy – ensuring models consistently meet defined benchmarks like precision and recall;  - Adaptability to real-world scenarios – assessing how AI systems perform in dynamic, unpredictable environments;  - Ethical behaviour and bias mitigation – proactively addressing potential biases to uphold fairness and inclusivity; and critically,...

Appdome, which protects mobile businesses, has new dynamic defence plugins to detect and defend against agentic AI malware and unauthorised AI assistants controlling Android and iOS devices and applications.  The new Detect Agentic AI Malware plugins allow mobile brands and enterprises to know when agentic AI applications interact with their mobile applications and use the data to prevent sensitive data leaks and block unvetted on-device AI agents from accessing transaction, account, or enterprise data and services. According to Appdome, agentic AI assistants—such as Apple Siri, Google Gemini, Microsoft Copilot, OpenAI ChatGPT , and others—are increasingly available to mobile users in consumer and enterprise environments. However, the same capabilities that make AI assistants useful to consumers and employees can also be used by agentic AI malware and Trojans. Appdome pointed out that currently, whatever a good AI assistant can do, a bad AI assistant can do. Both can acces...

Qlik, a global provider of data integration, data quality, analytics, and artificial intelligence, has announced the general availability of Qlik Trust Score for AI . The technology is designed to help organisations assess whether data is truly ready for AI, before it ever reaches a model. As enterprises accelerate AI adoption, Qlik said many face a blind spot: they don’t know if the data feeding their models is trustworthy or fit for purpose. Qlik Trust Score for AI solves that problem with a single, intuitive score that shows teams where trust breaks down. This helps prevent bias, drift, or faulty outcomes from taking hold. The company said it is the first to bring a unified, AI-specific trust signal directly into the heart of the data pipeline, one that combines measurement, monitoring, and remediation within one experience. “Most companies still treat data trust like an IT hygiene issue. It’s not. It’s the foundation of every AI decision a business makes,” said Drew Clarke...

Union Gas Holdings, a trusted name in Singapore’s energy landscape for over four decades, has embarked on a major IT modernisation initiative in partnership with the Lenovo Infrastructure Solutions Group (ISG). The move ensures always-on operations for a vital provider of liquefied petroleum gas (LPG), compressed natural gas (CNG), and diesel to homes and businesses across the island nation.  With operations spanning the full LPG value chain, from production and liquefaction to storage, transportation, and distribution, Union Gas Holdings required a robust and reliable IT backbone capable of supporting mission-critical workloads around the clock. Its legacy infrastructure, nearing end-of-life, prompted the group to refresh its data centre in partnership with Lenovo to ensure seamless business continuity and future scalability. After a detailed assessment with Lenovo, Union Gas Holdings deployed new Lenovo ThinkSystem servers for production and backup workloads, alongside a Leno...

Singtel has launched an enhanced Multi-Domestic Connectivity solution that enables seamless, secure, and regulatory-compliant global Internet of Things (IoT) deployments in partnership with floLIVE, a cloud-native IoT connectivity provider. Source: Singtel. MoU signing ceremony between Singtel and Lenovo Connect. From left: Yuen Kuan Moon, Group CEO, Singtel; Keith Leong, MD, Enterprise, Singtel Singapore; Faye Fang, CPO of Lenovo Connect; and Martin Wang, VP, Lenovo Group, CEO of Lenovo Connect. Through this partnership, enterprises can leverage Singtel as the single, scalable access point to pursue international IoT expansion across more than 190 markets, eliminating the complexity of managing multiple mobile network operator agreements (MNO), SIM platforms, billing systems, and network switching.   As part of this development, Singtel also signed a memorandum of understanding (MoU) with global wireless service provider Lenovo Connect to be its channel partner, focusing on...

Dr Barry Norton, Milestone Systems Fellow Source: Milestone Systems. Dr Norton. In a rapidly evolving technological landscape, AI has emerged as a transformative force with the power to reshape industries, cities and everyday lives. As AI capabilities grow, so does the urgency to ensure that its development is guided not just by what is possible, but by what is responsible. For organisations working with AI in any capacity, especially in sensitive areas like video analytics and public safety, ethics must not be an afterthought. They must be the foundation. Earning public trust through transparency and accountability Public trust is the cornerstone of successful AI adoption. Without it, even the most advanced technologies risk rejection or misuse. Building this trust requires more than just compliance with regulation. It demands transparency about how AI systems are designed, trained and used.  People should understand what data is being collected, why it is being collected a...

Broadcom has announced the general availability of VMware Cloud Foundation (VCF) 9.0 , the platform for the modern private cloud. With VCF 9.0 , customers gain a consistent operating model for the private cloud, spanning data centres, edge, and managed cloud infrastructure from service providers and hyperscalers. VCF 9.0 delivers a single unified platform that supports all applications—traditional, modern, or AI—with consistent operations, governance, and controls across the private cloud environment. With VCF 9.0 , customers benefit from a modern private cloud that: - Accelerates innovation with out-of-box self-service offerings and a consistent experience that frees development teams to focus on applications instead of infrastructure. - Controls cost through deep visibility and insights into resource usage that allow better planning, predicting, and optimisation of cloud spend. - Enables sovereignty and security with data control that supports better compliance, cyber res...