TechTouch Asia

Salesforce has unveiled the Einstein 1 Platform , which features major advancements for Salesforce Data Cloud and Einstein AI , all built on Salesforce’s underlying metadata framework. A trusted AI platform for customer companies, the Einstein 1 Platform gives companies the ability to safely connect any data to build AI-powered apps with low-code, delivering entirely new customer relationship management (CRM) experiences. “A company’s AI strategy is only as good as its data strategy,” said Parker Harris, Co-Founder and CTO, Salesforce. “We pioneered the metadata framework nearly 25 years ago to seamlessly bridge data across applications. It’s the connective tissue that fuels innovation. Now, with Data Cloud and Einstein AI native on the Einstein 1 Platform , companies can easily create AI-powered apps and workflows that supercharge productivity, reduce costs, and deliver amazing customer experiences.” According to Salesforce, customer data is highly fragmented. Enterprise data s...

Net Insight has announced that Console Connect , a network-as-a-service (NaaS) platform, has leveraged its Nimbra Edge cloud media delivery platform to launch a new cloud-based content delivery and live streaming solution. Console Connect’s Live Internet Video Exchange (LIVE) is a cloud-based IP media transport platform that has been specially developed to meet the ever-increasing demands of the media and entertainment industry. The platform gives businesses complete control over the end-to-end delivery and performance of their content with a secure and resilient global network infrastructure. “The integration of Net Insight's platform with Console Connect’s Live Internet Video Exchange creates a powerful and compelling offering that will help customers with their business development,” said Crister Fritzson, CEO of Net Insight. “We are confident that this transition to a cloud-based media delivery service will not only meet the contemporary demands of customers, but will al...

Source: JTC. The virtual TOP inspection session in progress at JTC semiconSpace with the screen at left showing a 360-degree photo of the building and the screen at right showing its point cloud data. JTC and the Building and Construction Authority (BCA) have successfully piloted Singapore’s first virtual Temporary Occupation Permit (TOP) inspections at two JTC industrial projects, eliminating the need for inspectors from technical authorities to be present on-site. These pilots will pave the way for industry-wide adoption. The virtual inspections are enabled by advanced reality capture technology, which allows accurate and reliable 3D data to be produced. Using point cloud data* and integrating with 360-degree photo capture solutions, detailed inspections can be conducted on works to allow for checking and an easy tracking of progress for construction. LiDAR scanning was utilised for the first virtual TOP inspection at JTC Logistics Hub @ Gul as this technology produces highly accur...

Zoom Video Communications has announced that Zoom AI Companion (formerly Zoom IQ ), the company’s generative AI digital assistant, is now included at no additional cost with the paid services in Zoom user accounts*. AI Companion reinforces Zoom’s vision to deliver limitless human connection on one platform. Zoom has announced that Zoom IQ for Sales , its conversational intelligence software, will be renamed Zoom Revenue Accelerator . Zoom’s federated approach to AI delivers high-quality results and lowers costs by dynamically incorporating its own large language models, along with third-party models such as Meta Llama 2, OpenAI , and Anthropic . Since Zoom introduced generative AI in early June, thousands of companies have benefited from free trials of Team Chat compose and Meeting summary. Rooted in this approach, Zoom AI Companion delivers real-time digital assistant capabilities to help users improve productivity and work together more effectively. Zoom customers can expect ...

HubSpot has unveiled HubSpot AI , a set of platform-wide AI-powered products and features to help customer-facing teams unlock productivity, harness data for improved performance, and create deeper connections with customers. "We are experiencing a transformative shift with generative AI. Customer expectations are changing, and businesses now have the opportunity to leverage AI to drive customer connection at scale," said Yamini Rangan, CEO of HubSpot. "HubSpot has been thinking deeply about these changes and iterating quickly to help our customers thrive in the age of intelligence. We introduced many powerful new features and capabilities at INBOUND 2023 , and I'm excited by our progress in becoming the #1 customer platform for scaling companies." HubSpot AI features: - AI assistants: Generative AI tools to supercharge marketing, sales, and service teams. AI assistants will work across the entire HubSpot platform to help teams draft content, create images, ...

Source: Dell Technologies. Snapshot of the trash that is left behind on Mount Everest. Hosting nearly 80,000 visitors each year, Mount Everest is one of the most popular trekking destinations in the world. It is also where they leave approximately 250 tons of waste each year. Aligned with its commitment to accelerate the circular economy, Dell Technologies is supporting The Sagarmatha Next Centre, a non-profit NGO run by local environmental enthusiasts. Located near Syangboche Namche Bazar, enroute to Everest base camp, the centre educates visitors about this growing environmental issue and seeks to reduce the impact of waste. Located 3,775 m above sea level, Sagarmatha Next Centre is a must-stop location for visitors along the Mount Everest trail. This provides the perfect opportunity to raise awareness of the organisation’s effort for every climber who passes through. For this project, Dell Technologies worked with National Geographic Explorer Martin Edstrom to create a s...

Source: Workato. From left: Rajesh Nair, CEO, HReasily; Allan Teng, Founder and Senior Advisor of Workato APJ; Singapore Senior Minister of State, Ministry of Communications and Information, Tan Kiat How; Yean Cheong, Executive Director of SGTech; and Sharon Lee, Co-Founder and COO, HReasily. Senior Minister Tan officiated the launch of the digital automation offering. A digital automation and integration solution from enterprise automation provider Workato has come under the Infocomm Media Development Authority’s (IMDA's) Advanced Digital Solutions (ADS) scheme under the SMEs Go Digital programme. SMEs refer to small and medium sized enterprises. Workato and SGTech’s 2023 State of Digital Automation Survey has found that roadblocks such as budget constraints hinder businesses’ plans to digitalise. This has played into Workato's goal to onboard over 1,500 SMEs and help them access funding, resources and opportunities to scale up their digitalisation efforts through ...