TechTouch Asia

Source: Singtel. Fleet management and tracking systems with Solace, demonstrating the speed and agility of Paragon 's 5G and MEC capabilities. Singtel has won the Technology Innovation Leadership and Customer Value Leadership awards for excellence in 5G Enterprise in Asia Pacific, while its subsidiary, Trustwave, received the Cybersecurity Services Company of the Year award at the Frost & Sullivan Asia-Pacific Best Practices Awards 2022 award ceremony. The 20th Awards recognise companies that demonstrate best practices and achieve superior performance in areas such as leadership, technological innovation, customer service and strategic product development. The Technology Innovation Leadership Award celebrates companies at the forefront of innovation and growth in their respective industries. Singtel’s commitment to innovation in the 5G enterprise space is exemplified through several first-of-its-kind initiatives, such as the development of GENIE, the world’s first portable ...

By Doreen Tan, Head of Asia at Dropbox Source: Dropbox. Tan. Ways of working have changed over the course of the past few years. The pandemic heralded a transition to either hybrid, remote or even virtual first models among companies and this is likely to remain status quo for the near future. With this shift , many employees have voiced an increase in productivity since, as compared to working from the office. Although many tend to see productivity as a more quantifiable by-product of employment, collaboration has long been a key factor in business success. Employee ‘output’ should not be relegated solely to how much work gets done, but should also be measured in terms of how individuals work with and contribute to others' success. It is important to ensure collaborative thinking is cemented and kept creative between teams even with a virtual first approach. To achieve this, it is crucial that virtual first work does not hamper or cause various teams to work in silos. It therefore...

by An Lu, Head of Market Development, Asia Pacific, PPRO Dubbed ‘the future of the Internet’, it is no surprise that this year has seen big tech companies and financial institutions eyeing a slice of the metaverse pie. It is still early days in the development of the metaverse, so the possibilities it could bring for businesses looking to drive sales is largely untapped – but optimism about its potential is widespread. While some industry players see the metaverse being characterised by virtual reality (VR) or augmented reality (AR), others envision a new digital economy in cyberspace where users can create, buy, and sell goods, all facilitated by integrated payments. If this vision can become a reality, the metaverse might well be the next mainstream channel for commerce. Just like retailers focus on a blend of e-commerce, physical retail, and social commerce – the metaverse could very much be the missing piece in the puzzle when it comes to optimising a truly multichannel commerce ex...

Amazon Web Services (AWS), an Amazon.com, Inc. company, has launched its 2nd AWS infrastructure region in India—the AWS Asia Pacific (Hyderabad) Region. “The launch of the AWS Asia Pacific (Hyderabad) Region supports India’s digital transformation and is part of our long-term investment in the country since opening our first office in 2011. Customers and partners in India will now have additional regional infrastructure to deploy applications with greater resilience, availability, and even lower latency,” said Prasad Kalyanaraman, VP of Infrastructure Services at AWS.  “We are proud to invest in the future of the Indian technology community and workforce, and we are committed to helping organisations across industries increase agility and drive innovation.” AWS Regions are composed of Availability Zones that place infrastructure in separate and distinct geographic locations. The AWS Asia Pacific (Hyderabad) Region consists of three Availability Zones and joins the existing AWS Asi...

Medtronic, a healthcare technology provider, has launched the Medtronic Customer eXperience Center (MCXC) in Singapore. The MCXC leverages healthcare technologies across extended reality (XR), augmented and virtual realities, as well as robotics to connect the global healthcare community from anywhere, at any time. A first for Medtronic in Asia, MCXC’s network capabilities will bring together healthcare professionals (HCPs) from around the world to ideate, share, and learn through state-of-the-art virtual technologies. It also provides them with access to immersive learning experiences, round-the-clock remote training, and future healthcare technologies and innovation. Said Medtronic Chairman and CEO Geoff Martha: “Technology and innovation are the only ways to address today’s rapidly evolving healthcare environment.” “The launch of MCXC demonstrates the strength of Singapore’s healthcare and innovation ecosystems, which companies like Medtronic can leverage to elevate the standard...

Okta, the independent identity provider, has unveiled Okta Customer Identity Cloud, an easily-implemented and customisable customer identity solution that helps organisations resolve the tension between security, privacy, and user experience for their customers. Two differentiated use cases and several innovations for modern app builders make it possible to accelerate growth with a better user experience, reduced risk, and greater developer productivity. Okta Customer Identity Cloud is Auth0 technology, and reinforces Okta’s commitment to free everyone to safely access any technology. Today, new app downloads have reached 230 billion and the average organisation deploys 89 apps, with as many as 187 apps for larger companies, the company said. According to Okta, the next big challenge is allowing people to move securely between technologies with fewer passwords while easing the integration burden on developers. All of this needs to be underpinned by a customer identity solution that is ...

Talent retention for knowledge workers is going to be rocky going forward, but collaborative tools and technology that enables hybrid work can help. New Slack research*, Leadership and the war for talent , based on a survey of over 1,000 Singaporean knowledge workers, found that teamwork and collaboration, transparent and trustworthy leadership, flexible work, and employee wellbeing as the four biggest factors in driving organisational success. Financial achievement, the usual reason, is now on the back burner. When it comes to flexible working, over two-thirds of Singaporeans want to be trusted to do their job regardless of location or the hours worked. With nearly one in two Singaporean knowledge workers considering moving jobs in the next year, and 16% admitting to ‘quiet quitting’ - fulfilling the requirements of their job but not going above and beyond - it’s critical for leaders to act, Slack said. The company advises that leaders: - Analyse the time employees are spending o...