TechTouch Asia

The Depository Trust & Clearing Corporation (DTCC), the post-trade market infrastructure for the global financial services industry, tis partnering with Snowflake, the data cloud company, to transform how data is accessed, shared and leveraged across a number of its services. The collaboration is expected to transform access, analysis, and the sharing of data across a number of DTCC services, while driving new levels of efficiency, reduced risk and increased insights across the financial services industry. Using the Snowflake Data Cloud , DTCC aims to further promote market transparency, reduce risk, and provide greater operational efficiency leveraging Snowflake data and cloud technology. The company will leverage Snowflake technology to build applications that improve how data is accessed, and provide an enhanced user experience with greater interactivity and access controls. DTCC is exploring several new opportunities for these capabilities, including risk management, regulator...

SHOPLINE, the Asian smart commerce platform and an existing Adyen customer, will use Adyen for Platforms in Singapore to further power its global expansion efforts and smart commerce solutions including e-commerce, social commerce, and point of sale (POS) for its merchants outside of China. As part of this contract, Adyen will also help SHOPLINE stay Payment Card Industry (PCI)-compliant with Adyen’s suite of encryption solutions, alongside its secure platform. With Adyen for Platforms, SHOPLINE built SHOPLINE Payments, a one-stop service offering global and local payment options for its Southeast Asia merchants like Lush, Heinemann Asia Pacific, Angliss, and Lyde Bikes. By maintaining only one contract for all markets and one integration across regions, SHOPLINE can expand easily without worrying about the complexity of multiple contracts and vendor setups in other markets. The partnership will also enable SHOPLINE to tap into operational efficiencies. For instance, SHOPLINE is abl...

Workday , a provider in enterprise cloud applications for finance and human resources, has announced that Salesforce, the global customer relationship management (CRM) player with more than 78,000 employees and hundreds of thousands of global customers, has expanded its use of Workday to support continued global growth.  The organisation has adopted Workday Financial Management, Workday Accounting Center, Workday Adaptive Planning , and Workday Prism Analytics globally, building on its existing use of Workday Human Capital Management (HCM), Workday Recruiting, and Workday Time Tracking . With Workday Enterprise Management Cloud , Salesforce will have finance, HR, and operational data in one adaptable system, providing greater insights, agility, and improved employee experiences. This includes:  - An intelligent data core combining finance and HR insights to help inform decision making. - The ability to respond quickly to evolving market conditions and model multiple scena...

ServiceNow has announced solutions that supercharge operational intelligence and trust within the Now Platform Tokyo release. Additional solutions in the Tokyo release use artificial intelligence (AI) and the highest levels of platform privacy and security controls to boost business intelligence and mitigate risk, ServiceNow said. According to Gartner, software infrastructure spending in segments containing platform as-a-service (PaaS), cloud management and security is forecast to grow at a double-digit rate, reaching a combined spend of over US$120 B by 2026. “Operational trust and efficiency are top of mind for business leaders. Organisations are investing in digital technologies that help them unlock efficiencies and save costs, while protecting their data in an increasingly challenging and sophisticated threat landscape,” said Jon Sigler, SVP for the Now Platform at ServiceNow. “With new AI-powered automation and risk management solutions in the Tokyo release, we are helpi...

Quantum computing may offer new possibilities to solve problems that are currently unsolvable, but also has the potential to disrupt entire industries and create significant new risks by making even the most highly-protected computer systems vulnerable to hacking.  The Depository Trust & Clearing Corporation (DTCC), the premier post-trade market infrastructure for the global financial services industry, has issued a white paper that brings this risk into focus, while identifying initial steps organisations can take to protect themselves. In a white paper, Post-Quantum Security Considerations for the Financial Industry, DTCC explains that, as safekeepers of investments, public assets, pensions and retirement accounts, financial institutions are responsible for securing personal information, accounts, holdings, and financial transactions, often using traditional encryption methods. However, DTCC cites experts in its paper who say quantum-based computers will one day have the po...

ServiceNow, the digital workflow company making the world work better for everyone, has announced the Now Platform Tokyo release, designed to help organisations navigate complex business challenges amid an uncertain macro environment. The ServiceNow Tokyo release is purpose-built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits, the company said. According to the 2022 IDC CEO Survey *, 95% of CEOs see the need to adopt a digital-first strategy and the majority of organisations are executing on their plans. The rationale for this focus is clear: digital companies deliver twice the revenue growth of non-digital companies, according to Valoir Research**. The new digital-first, fully integrated workflow automation solutions in the Tokyo release increase the power of the Now Platform to create seamless experiences, continuously generate...

At Dreamforce , Salesforce and AWS announced new integrations between the Salesforce Platform and Amazon SageMaker . The integrations will enable customers to use Amazon SageMaker , AWS’s machine learning (ML) modelling service, alongside Einstein , Salesforce’s artificial intelligence (AI) technology, to build new AI models tailored to the unique needs of their business — and use them in real time across the Customer 360 . Data scientists and developers will have seamless access to real-time, unified, and cleansed customer data – alongside other data from their AWS data lake or data warehouse – for building and training ML models in Amazon SageMaker using their framework or tools of choice. These custom-built models can be used across the Salesforce Platform to power predictions and insights for customers. This drastically shortens time-to-value for custom AI investments by simplifying the process of training and deploying ML models for production use. The new Salesforce Genie - ...