TechTouch Asia

by Gan Ta Loong, MD, Barco South East Asia Source: Barco. Gan. In a hyperconnected world where technology penetration is high, meetings are increasingly becoming accessible from anywhere, at any time. Digitalisation has revolutionised workplace communications in recent years, allowing for seamless, convenient, and efficient collaboration between employees. Furthermore, the gig economy has led to an ever-increasing penchant for freelance and contract work, and a society that is more attached to personal technology devices. These factors have contributed to a need for collaboration systems that employees can connect to from their own devices using their preferred conference solutions rather than using technology provided by the organisation. While this distributed workforce model has its benefits, it also presents unique challenges that need to be addressed by both employers and employees. The corporate world is moving towards providing greater flexibility for employees by all...

The NVIDIA Omniverse is now in open beta. The open, cloud-native platform helps to accelerate design workflows and collaboration in real time. Omniverse allows creators, engineers and researchers to collaborate in virtual worlds that are all connected. The platform enhances efficiency, productivity and flexibility, as teams from across the room or across the globe can enter Omniverse and simultaneously work together on projects with real-time photorealistic rendering. Creators, designers and engineers can access several Omniverse Connectors to leading industry software applications like Autodesk Maya and Revit , Adobe Photoshop, Substance Designer, Substance Painter, McNeel Rhino, Trimble SketchUp and Epic Unreal Engine . More are in development, including those for Blender, Houdini, 3ds Max and Motion Builder . As part of the open beta, NVIDIA has released several Omniverse applications, including Omniverse View for architecture, engineering and construction professiona...

Forrester Research, the global research and advisory firm, has recognised ManageEngine as one of the “providers that matter most” in privileged identity management (PIM) and chatbots for IT operations. ManageEngine is the IT management division of Zoho Corporation, and has a product portfolio that can integrate natively to provide an enterprise-grade solution for IT, security, and business challenges alike. The Forrester Wave: Privileged Identity Management, Q4 2020 report cites very high customer satisfaction for ManageEngine’s PAM360 . Meanwhile, The Forrester New Wave: Chatbots for IT Operations, Q4 2020 report notes that “ManageEngine customers report that they're satisfied with the offering and impressed with the ease of integration and flexibility.” "As the objective of the IT organisations change to delivering holistic employee experience than just managing the technology infrastructure, a piecemeal approach to tools is not going to be effective any more,” sai...

By Rick Vanover, Senior Director of Product Strategy, Veeam The global shift to a remote workforce has redefined the way organisations structure their business models. As executives reestablish work policies to accommodate remote employees well beyond the initially anticipated duration, a new era of work will emerge: the hybrid workforce, one more largely split between office and remote environments.  While this transition brings a wave of opportunity for organisations and employees, it also opens new doors for bad actors to capitalise on strained IT departments who have taken on additional responsibility to ensure sensitive data remains secure, whether on or off the corporate network. While threats to company data range in attack method, ransomware continues to be the most prominent risk known to organisations worldwide, with a 41% increase in 2019 alone. It’s important that companies focus on acknowledging this threat and deploying strategies to prepare, defend and repair inc...

Shinhan Bank Vietnam has successfully standardised and integrated its trading and risk platforms with Finastra’s Fusion Kondor and Fusion Risk . The flexibility and efficiency offered by these solutions strongly positions the bank to grow more quickly and fulfil its ambitions of regional and international expansion, Finastra said. “A key focus of our business is being the best solution provider for customers who deal with various risks through derivative products offerings, so it is important for us to remove barriers to growth,” said Kim Tae Hee, Head of Capital Market & Trading Division at Shinhan Bank Vietnam. “Deep integration between Finastra’s Fusion Kondor, Fusion Risk and our IT systems architecture enables our Treasury & Global Market team to handle higher volumes of transactions with flexible capacities, accurate pricing methodologies, risk monitoring to support more complex derivatives and fixed income instruments. Close collaboration between Shinhan Bank Vi...

By Mark Abramowitz, SVP Marketing, Service Cloud at Salesforce This holiday shopping season has been unlike no other as retailers faced new challenges, resulting in reimagined digital campaigns for Black Friday and innovative fulfillment solutions. Despite all the challenges and unknowns the pandemic created, the holiday shopping period has so far been a success, with global digital sales spikes of 30% on Black Friday and 18% on Cyber Monday compared to 2019, according to Cyber Week insights from Salesforce*.  With these major shopping days behind us, some may understandably feel inclined to exhale just a bit, even if the holiday isn’t over. However, retailers should know we’re just now entering the second half of an unprecedented season: the customer service rush. The customer service rush is nothing new. It happens every year during this time, but like the challenges retailers faced selling goods, they now find an equal challenge in helping their customers with questions, ...

- The majority of surveyed employees (84%) in Singapore (against Asia Pacific & Japan [APJ] figures of 81%) feel they are prepared for long-term remote work - The most in-demand technology resources that employees want are productivity equipment or tools, and remote access to internal company resources - Surveyed employees also want employers to provide best practices training for remote working, and virtual learning and development sessions Dell Technologies has released new research revealing the readiness of Singapore employees for long-term remote work. In the inaugural Remote Work Readiness (RWR) Index *, it was found that more than eight in 10 (84%) employees in Singapore (APJ: 81%) feel that they are prepared for long-term remote work but face ongoing productivity challenges. Surveying over 7,000 working professionals** aged 18 years and above from the APJ region, including 1,030 from Singapore, the RWR Index captured data on employees’ readiness for long...