Salesforce, Anthropic announce Salesforce in Claude

Salesforce and Anthropic have announced Claudeforce, an expanded partnership bringing Claude’s intelligence and reasoning together with Salesforce’s trusted enterprise harness to make its data, workflows, business logic, actions, and governance securely accessible to power agentic experiences wherever work happens. 

Salesforce in Claude marks a new era of enterprise AI, Salesforce said. For decades, enterprise software required users to manually navigate a static user interface (UI) to get work done. Now that agents can access the data, workflows, and rules directly, software is a system that powers every interface. 

Salesforce in Claude is made possible by AIforce — Salesforce’s trusted enterprise harness that brings all your business data and workflows to any agent through MCP servers, APIs, and CLI* tools, without complicated and costly integrations. The two companies plan to introduce more integrations across Claude, Salesforce, and Slack, expanding each company’s use of the other’s technologies. 

“We’re bringing together the world's #1 AI and #1 CRM — the best of both worlds. Today, we're launching Claudeforce, running directly on top of Salesforce via our new AIforce UI harness, Headless 360, Data 360, Tableau, and Slack. Here, the UI is the AI — allowing you to build custom apps dynamically and answer any enterprise question. 

"Probabilistic intelligence alone doesn't run a company, and deterministic systems don't reason. By fusing Claude's extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we're delivering a dynamic interface that thinks, reasons, and acts. This is how every business will run,” stated Marc Benioff, Chair & CEO, Salesforce. 

"We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world's leading businesses turn to Claude for their most important work. Salesforce in Claude brings this same frontier intelligence into the systems where much of the world's commercial activity happens. Through this partnership, companies can point Claude at the customer information and business context that they've been building in Salesforce for decades, and use it to actually run and grow their businesses,” said Dario Amodei, CEO & Co-Founder, Anthropic. 

The Claudeforce partnership launches with Salesforce in Claude, a plugin that understands the sellers’ entire revenue cycle and acts on it, giving them an AI CRO — with 37 prebuilt sales skills including meeting prep, deal health review, and pipeline review.

These skills were built by Salesforce and Anthropic, engineered specifically to draw on Claude’s reasoning, agentic tool use, and generative UI — not generic customer relationship management (CRM) prompts wrapped around an API*, but the capabilities that extend what Claude can do. This includes an onboarding experience that reads a seller’s enterprise context — Salesforce, Slack, and any connector in Claude — to stand up a tailored dashboard with their accounts, pipeline, and live data surfaced in interactive views Claude generates.

No two companies run sales exactly the same, so Salesforce in Claude routes actions through Salesforce to help ensure business rules are always enforced when an action is taken. Setup is seamless. An admin connects Salesforce in Claude a single time, with authentication and permissions managed centrally, and every seller on the team gets access from day one — no per-user setup, no new permissions model to build, no re-auditing account by account.  

Claude is available in Agentforce — serving as a reasoning model for the Atlas Reasoning Engine, powering Agentforce Vibes and Agentforce Coworker by default, and available in Agent Builder. Through Amazon Bedrock, Claude is available within the Salesforce Trust Boundary, allowing customers, including those in regulated industries, to deploy domain-specific AI while keeping data and AI workloads secure. 

Slack, the multiplayer work operating system (OS), brings people and agents together in the flow of work. By embedding Claude directly into Slack — the central workspace where teams already operate — Salesforce is bridging the gap between team dialogue and autonomous enterprise action.

Through this expanded partnership, Claude is the default model for Slack and serves as the intelligent backbone across every layer of the Slack experience: powering Slackbot to supercharge personal productivity by default, augmenting team decision-making via Claude Tag, and accelerating multiplayer coding as a founding partner for Slack Code. Rather than managing disparate tools, teams can now reason through complex decisions alongside Claude in Slack and instantly execute governed, high-value actions in Salesforce — all without ever leaving the flow of work.

Details

Salesforce in Claude is available to select pilot customers now and expects to launch in open beta in September 2026. Additional prebuilt Skills will begin launching in Q326. 

*API is an abbreviation for application programming interface; CLI refers to command line interface; and MCP stands for Model Context Protocol. 

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