HMI Medical to harness Workday’s AI platform to boost growth, build future-ready workforce

Regional healthcare services provider Health Management International (HMI Medical) has accelerated digital transformation initiatives across key corporate functions with Workday. This collaboration marks a significant expansion of Workday’s presence in the healthcare sector, with HMI Medical as its first customer in Singapore’s healthcare industry. 

Headquartered in Singapore, HMI Medical manages over 2,800 staff across Southeast Asia. As the group expands its healthcare portfolio through growth and partnerships, it is investing in digitalisation to unify operations, strengthen agility, and support its long-term ambition to deliver trusted, high-quality care to patients across the region. To support this next phase of growth, HMI Medical has partnered with Workday to unify its systems and enhance operational agility across the organisation. 

To strengthen the foundation for growth, HMI Medical will deploy Workday’s AI-enabled enterprise cloud suite, covering human capital, finance, planning and contract intelligence through Workday Illuminate, Workday's AI. 

Workday Illuminate will support HMI Medical in automating repetitive tasks and free up employees’ time for more strategic initiatives. Leveraging AI-driven insights for better decision-making and more personalised support, HMI Medical will be better positioned to attract, grow, and retain top talent. Other solutions that will be implemented are Workday Human Capital Management (HCM), Workday Financial Management, Workday Adaptive Planning, and Workday Contract Intelligence, powered by Evisort AI. 

With Workday’s unified cloud management suite, HMI Medical will leverage real-time data and analytics to support talent management and financial management, gaining a comprehensive view of its workforce, financial data, and operations, in turn enabling smarter decision-making and more agile responses to patient and staffing needs. Productivity levels will be enhanced and workflows streamlined across the organisation. 

Beyond HR and finance, the executive leadership, legal, planning and analytics teams are expected to benefit from a unified, integrated system that drives efficiency and informed decision-making. By streamlining operational workflows and automating repetitive tasks, HMI Medical’s teams can channel more time towards meaningful outcomes by supporting clinicians and enhancing patient care.

Chin Wei Jia, Group CEO of HMI Medical said: “Adopting Workday’s AI-powered tools is a key step in building a future-ready workforce at HMI Medical. With AI, we can use data more intelligently, make faster and better decisions, and respond more effectively to the needs of our people. This agility drives our digital transformation and enables us to keep improving care for our patients and communities.”

Jess O’Reilly, GM, ASEAN, Workday said: “In an industry where agility, accuracy, and compliance are critical, healthcare providers need systems that can keep pace with the fast-evolving landscape. We’re proud to partner with HMI Medical and support them on their digital transformation journey to improve workforce management, enhance the employee experience, and automate manual processes, so employees can ultimately focus more on what matters most—delivering outstanding patient care.”

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