Azure OpenAI Service now generally available

Microsoft has announced the general availability of the Azure OpenAI Service as part of Microsoft's continued commitment to democratising artificial intelligence (AI). The move rides on an ongoing partnership with OpenAI.

Businesses can apply for access to advanced AI models via the Azure OpenAI Service including GPT-3.5, Codex, and DALL•E 2, backed by the trusted enterprise-grade capabilities and AI-optimised infrastructure of Microsoft Azure, to create cutting-edge applications. Customers will also be able to access ChatGPT—a finetuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure—through the Azure OpenAI Service soon.

The service has been used to enhance customer support, customisation, and the generation of insights from data using search, data extraction, and classification. "At Moveworks, we see Azure OpenAI Service as an important component of our machine learning architecture. It enables us to solve several novel use cases, such as identifying gaps in our customer's internal knowledge bases and automatically drafting new knowledge articles based on those gaps. This saves IT and HR teams a significant amount of time and improves employee self-service," said Vaibhav Nivargi, CTO and Founder at Moveworks, and AI software company.

"Azure OpenAI Service will also radically enhance our existing enterprise search capabilities and supercharge our analytics and data visualisation offerings. Given that so much of the modern enterprise relies on language to get work done, the possibilities are endless—and we look forward to continued collaboration and partnership with Azure OpenAI Service."

"Al Jazeera Digital is constantly exploring new ways to use technology to support our journalism and better serve our audience. Azure OpenAI Service has the potential to enhance our content production in several ways, including summarisation and translation, selection of topics, AI tagging, content extraction, and style guide rule application. We are excited to see this service go to general availability so it can help us further contextualise our reporting by conveying the opinion and the other opinion," added Jason McCartney, VP, Engineering, Al Jazeera.

"KPMG is using Azure OpenAI Service to help companies realise significant efficiencies in their tax ESG (environmental, social, and governance) initiatives. Companies are moving to make their total tax contributions publicly available. With much of these tax payments buried in IT systems outside of finance, massive data volumes, and incomplete data attributes, Azure OpenAI Service finds the data relationships to predict tax payments and tax type—making it much easier to validate accuracy and categorise payments by country and tax type," said Brett Weaver, Partner, Tax ESG Leader at KPMG.

Azure OpenAI Service powers Microsoft's own products, including GitHub Copilot, an AI pair programmer that helps developers write better code; Power BI, which leverages GPT-3-powered natural language to automatically generate formulae and expressions, and the recently-announced Microsoft Designer, which helps creators build stunning content with natural language prompts. Azure is also the core computing power behind the OpenAI API's family of models for research advancement and developer production.

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