TeamViewer updates enterprise AR platform

TeamViewer, a leading global provider of remote connectivity and workplace digitalisation solutions, has announced the fourth major release of its enterprise augmented reality (AR) platform, TeamViewer Frontline.

Building on the software from the acquisition of Ubimax in 2020 and TeamViewer’s own AR development, the latest version features integrated technology from AR specialist Upskill and mixed reality (MR) company Viscopic, which TeamViewer acquired in 2021. The latest version now enables companies, depending on their individual digital transformation scenario, to leverage the full spectrum of AR capabilities from simple AR annotations to 2D and 3D overlays as well as sophisticated MR features.

“TeamViewer’s recent AR product movement and acquisition has led to a comprehensive enterprise AR platform with best-in-class device support, notable strategic partnerships in place and a large customer base to sell to. TeamViewer’s implementation capabilities are highly scalable and time-to-value from a customer perspective is short,” said Eric Abbruzzese, Research Director at ABI Research.

TeamViewer Frontline provides workplace digitalisation solutions for deskless workers using smart glasses or mobile devices. With TeamViewer Frontline, employees can work handsfree while getting real-time information and predefined workflows directly displayed in their field of view. The software is device-agnostic, running on smart glasses, mobile devices and wearables and therefore supports every IT infrastructure and business environment. 

TeamViewer Frontline includes ready-to-deploy solutions for order picking, assembly, quality assurance, maintenance and inspection, training, and remote assistance while being highly customisable. With TeamViewer Frontline offering both a no- and low-code approach, the creation of AR workflows requires zero AR expertise or coding knowledge.

“We are incredibly pleased to see our own product development and integration efforts of acquisitions in AR space are paying off," said Hendrik Witt, Chief Product Officer at TeamViewer.

"We are now able to offer organisations one of the most comprehensive AR solutions platforms for a wide range of use cases to even more effectively drive workplace digitalisation in all industries and across the entire value chain while leveraging strong partnerships with SAP and Google Cloud."

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