The four "C"s to digital transformation rewards

by Raymond Goh, Technical Director, Asia & Japan at Veeam Software

The past few years have seen many organisations embark on their digital transformation journey, with organisations looking to move their systems onto third platform technologies, such as mobile computing, social media, big data and analytics as well as the cloud.

Asia Pacific (APAC) organisations have already taken the lead in Internet of Things (IoT) adoption, with 91% of organisations expecting their investment in IoT to increase in the next 12 years*. These organisations are also embracing the adoption of the cloud to store their data, with 90% of businesses in Asia Pacific reported to have multiple cloud environments with varying levels of operability**. 

Many of these digitally transforming organisations run into a common problem - recovery downtime. The 2019 Veeam Cloud Data Management Report surveyed more than 1,500 senior business and IT leaders and found that 73% of respondents report an Availability Gap - the gap between users demand for uninterrupted access to data and services and what businesses and IT can deliver. This Availability Gap costs organisations over $20 million each year in lost revenue and productivity, and also affects customer confidence.

However, the report also highlights that organisations are already looking to minimise downtime and maximise what digital transformation can do for them by employing cloud data management and leveraging the power of data. These organisations that employ cloud data management manage their data to ensure that their data learns to respond instantly and appropriately to what actually happens anywhere across the enterprise infrastructure. 

Among these organisations, we found that the most successful businesses have four common core attributes that drives success. Keeping APAC organisations in mind, here is my take on these four attributes:

Cloud 

The use of the cloud data management provides a key advantage over on-premise data storage and management- physical accessibility. Successful organisations recognise the advantages of a cloud-based approach, which is more reliable, flexible, secure and incurs lower costs.

As multicloud becomes the norm for most enterprises across Asia Pacific, it is important for organisations to have future-proof cloud plans to properly reap the benefits of delivering intelligent data management. 

Culture 

Organisations need to create a culture that is adaptable and receptive to new technologies, for its employees to evolve with the organisation. Culture and talent management has become critical to organisations, as a company’s culture may enable Cloud Data Management, or may also end up impeding the progress of a company.

Confidence 

As Asia Pacific companies are increasingly implementing the cloud, it is important that organisations create a sense of confidence in the business’ digital capabilities, built on a strong data foundation. Staff need to be confident in managing changing environments caused by the adoption of new technologies in order to properly reap the rewards of successful cloud data management.

Capabilities 

Successful organisations know that in order to enhance their capabilities, they need to start upskilling their staff. In the cloud data management report, nine in 10 respondents agree that upskilling staff in digital skills will be vital to their organisation’s success in the next three years. However, we have seen that time and budget are the limiting factors in many organisations.

The SolarWinds IT Trends Report 2019 found that over 80% of tech professionals in Singapore lack time or budget to train***. Hence, organisations need to acknowledge these limitations and create time and space for their staff to upskill.

As we move into the age of artificial intelligence (AI), big data and IoT, it is becoming increasingly important for organisations to have access to their data at all times. With these four core attributes and cloud data management, organisations will be able to ensure that they can leverage these new technologies in order to achieve success as an intelligent business.

*https://www.zebra.com/ap/en/about-zebra/newsroom/press-releases/2018/zebra-study-finds-number-of-intelligententerprises-doubles-since-2017.html 

**http://www.nttcominsight.com/go-hybrid/ 

***https://it-trends.solarwinds.com/study_downloads/solarwinds-it-trends-report-2019-skills-for-tech-pros-of-tomorrow.pdf 

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